Uptime Monitoring
What it does
Continuous monitoring of all POTAL API endpoints with automated alerting. External monitors check API availability every 60 seconds from multiple global locations. Downtime triggers immediate incident creation and notification.
How to use it
View uptime stats
Check the status page for 30-day, 90-day, and 12-month uptime percentages.
Set up alerts
Configure email or webhook notifications for downtime events affecting your integration.
Check from your side
Use /api/v1/health as a lightweight health check in your own monitoring system.
Review SLA compliance
Enterprise customers can track uptime against their SLA agreement in the SLA Dashboard.
Related Features
Public health check endpoint with service status monitoring
Real-time SLA metrics including uptime, latency, and error rates
Automated escalation flow with Telegram alerts for incidents
Automated email alerts for rate changes, compliance, and usage
Real-time event notifications with configurable endpoints